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Cancellation & refunds

This policy explains cancellations, rescheduling and refunds at DR. SARANG PATIL NATURAL HEALTH CENTRE.

Online consultations paid in advance

  • Cancel at least 4 hours before the appointment for a full refund. Later cancellations are not refunded.
  • If the clinic or the doctor cancels, you always get a full refund.
  • If you do not attend (no-show), the fee is not refunded.
  • You can move your appointment once, at least 4 hours before it starts. Your payment moves with it.

Consultations and treatment at the clinic

  • Fees for a consultation or treatment already given are not refunded.

  • If you were charged twice or by mistake, tell us and the extra amount is refunded in full.

How refunds are paid

Refunds go back to the original payment method. After the refund is made, it usually reaches your account in 5–7 working days, depending on your bank. Payments made in cash are refunded at the clinic.

Questions

To cancel, reschedule or ask about a refund, email health.drsarangpatil@gmail.com or call 9309979990. Patients with a login can also cancel or move an online appointment themselves from their account.