Terms of service
These terms apply when you use the website and online services of DR. SARANG PATIL NATURAL HEALTH CENTRE ("the clinic", "we") — booking appointments, online consultations, payments and messages. By using them you agree to these terms.
Not for emergencies
Our website, online booking, online consultations and messages are not for emergencies. In an emergency call 108 or go to the nearest hospital.
Consultations
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Consultations are given by registered practitioners of the clinic.
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An online consultation follows the Telemedicine Practice Guidelines (India). The doctor may decide that you need to be seen in person or need tests before advice or treatment can be given.
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Please give correct and complete information about your health, medicines and allergies. Advice depends on it.
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Information on this website (articles, self-checks, answers) is general health information. It is not a diagnosis or a prescription for you.
Appointments and payments
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An appointment is confirmed when the clinic confirms it, and for a prepaid online consultation, when the fee is paid.
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Fees are shown on our Fees page or told to you before the service.
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Online payments are processed by a licensed payment provider. The clinic does not see or store your card or bank details.
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Cancellations, rescheduling and refunds follow our Cancellation & refunds policy.
Your account and messages
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Keep your login private. Tell us if you think someone else has used it.
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We send appointment confirmations and reminders. Health tips and offers are sent only if you agree, and you can stop them at any time.
Respect
Please treat our staff and other patients with respect. We may refuse or end a service in case of abusive behaviour.
Liability
We take care to keep our services available and correct, but we cannot promise that the website will always work without interruption. We are not responsible for loss caused by events outside our control.
Privacy
How we use your information is explained in our Privacy policy.
Law
These terms are governed by the laws of India, and the courts at Pune have jurisdiction.
Changes and contact
We may update these terms; the version on this page applies. For questions, email health.drsarangpatil@gmail.com or call 9309979990.
