Privacy policy
DR. SARANG PATIL NATURAL HEALTH CENTRE ("we") respects your privacy. This policy explains what personal information we collect, why, and the choices you have. It follows the Digital Personal Data Protection Act, 2023.
What we collect
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Identity and contact: your name, age or date of birth, gender, phone number, email and address.
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Health information you or your doctor record: complaints, history, reports, prescriptions and treatment notes.
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Appointments and payments: your bookings, bills and whether they are paid. Card and bank details are handled by the payment provider; we do not see or store them.
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Messages you send us, and the forms and self-checks you fill in.
Why we use it
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To give you consultations and treatment, and keep your medical record.
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To book, confirm and remind you of appointments, and to send your prescriptions and reports.
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To bill you and give receipts.
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To meet legal duties, such as keeping medical records.
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To send health tips or offers, only if you agree. You can stop them at any time.
Who can see it
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The doctors and staff of the clinic who need it for your care or for billing.
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The companies that run our clinic software, messaging and payments, only to provide those services to us.
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Other doctors, laboratories or hospitals, only when needed for your care and with your consent.
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Authorities, only when the law requires it.
We do not sell your personal information.
How long we keep it
Medical records are kept for as long as the law and medical practice require. Other information is kept while you are our patient and deleted or anonymised when it is no longer needed.
Your rights
You can ask to see your information, correct it, or have it deleted where the law allows. You can withdraw a consent you gave, and you can complain about how your information is used.
To use these rights or to raise a complaint, email health.drsarangpatil@gmail.com or call 9309979990. We reply within 7 working days. If you are not satisfied, you can approach the Data Protection Board of India.
Children
Information about a patient under 18 is given and managed by a parent or guardian.
Changes
We may update this policy; the version on this page applies.